Your Elite ServiceNow partner
While our team can help with workflow management systems from leading vendors, including Salesforce, SAP, and Microsoft, it’s our skills and client-side experience in ServiceNow implementations that make us stand out in the crowd.
Inetum is the European partner of choice of ServiceNow.
Inetum, an Elite Partner of ServiceNow, boasts more than 400 certified consultants, holding over 800 certifications across Technology and Operations Excellence, Customer Experience, Employee Experience, and Creator Workflows.
Inetum has proven track record for leading large-scale transformations optimizing and streamlining workflows on top of ServiceNow platform for leading companies across Financial Services, Technology, Media and Telecommunications, Service Providers, Manufacturing, Retail and Energy & Utilities verticals.
As part of its growth strategy, Inetum plans to surpass 1,500 consultants within the next four years, primarily in Europe and supported by India and Latin America. This growth is supported by the development of Centers of Excellence, which play a crucial role in maintaining and scaling the global ServiceNow platform, ensuring that clients receive consistent, high-quality support and solutions tailored to their unique requirements.
Top 8% of ServiceNow partners
Certified Consultants
Largest
The largest independently owned ServiceNow partner in UK&I
projects delivered
ServiceNow certifications
years of collective ServiceNow experience
CSAT
Customers
Inetum ServiceNow Team Locations
Inetum ServiceNow team is comprised of skilled consultants located in a number of locations, covering mostly United Kingdom, Ireland, Bulgaria, France, Poland, Morocco, India and the United States.
Achieve tangible business value with IT Workflows
elimination of manual tasks
Ensure resilience of your critical business operations
reduction in effort per incident
Keep IT operations always running smoothly with automation and AIOps
OPTIMIZE IT PRODUCTIVITY, COST, AND RESILIENCE
accelerated project time-to-market
Get visibility and control of investments, projects, and teams
first-year cost savings
Reduce software and cloud spend through a single platform that bridges IT and the needs of your business
Services overview in UK, Ireland, India and Growing Markets
Additional resources
We are thrilled to bring you Inetum’s brand new podcast series “The Flowdown”, bringing together ServiceNow senior leaders, product experts and clients as we tackle ServiceNow solutions in the real world. No marketing jargon. No sales talk. Just a front-row seat to advice, opinions and experiences from people in the know.
Episode 1: Service Operations - What can AI and Automation do for me?
Hear why you should automate your service operations, how AI is transforming ServiceNow processes, and what this means for clients and professionals.
Episode 2: What is Service Operations and why should I care?
Examine service operations from the perspectives of both vendors and partners, and learn strategies to address the primary challenges.
Episode 3: Behind the Outages - Frontline Strategies for Surviving Global Disruptions
Discover how prepared companies are for large-scale IT outages, cyberattacks, and technological disruptions, and how AI will shape the future of IT operations to improve service management.
Episode 4: Value Over Volume - Using SPM to Ensure the Right Work Gets Done
See the role strategic portfolio management plays in creating and delivering value, and how you can avoid the 'bad value' trap to ensure you realiseyour intended benefits.
Inetum’s reputation to deliver unparalleled solutions and services for customers as an Elite ServiceNow Partner is well known in the UK&I. Partners are foundational to ServiceNow’s scale strategy, to both unlock the incredible growth opportunity on the ServiceNow platform and deliver amazing business outcomes for our customers with our platform for digital business. Inetum’s global coverage expansion of ServiceNow is a testament to the strength of our partner ecosystem and their continued growth as a leading partner in Europe.
Alanzo Blackstock Senior Director, Alliances & Channels, UK&I at ServiceNow
Implementing TPSM, led by our own ServiceNow practice, accelerates the consolidation and optimization of Inetum's global offering, allowing the company to leverage cross-country centers of expertise to deliver on a single, consolidated service catalogue in a unified and seamless way. Combined with our expertise of Gen AI (Inetum Gen AI HUB), we offer a unique and consolidated service catalogue, improving the customer experience by integrating the service delivery value chain on a single platform.
Marin Marinov SVP Inetum Solutions ServiceNow Global Practice
We were already using the ServiceNow platform to manage certain areas of our business in specific territories, including IT services provided to our employees and outsourcing services for clients. We are now expanding the coverage of ServiceNow globally, while introducing new features. We believe that the strategic investment in the ServiceNow platform as the digital backbone underpinning our transformation will help us drive future efficiency and streamline our operations, including our outsourcing services, while delivering more value to all our stakeholders.
Nathalie Pousin Group COO of Inetum and CEO of Inetum Technologies
